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2025-09-24 07:04:18 -

Customer Experience Management: Driving Digital Transformation and Personalization in 2025

Introduction Customer Experience Management (CXM) has become a strategic imperative as businesses strive to deliver seamless, personalized interactions across multiple channels. In a digital-first world where consumer expectations evolve rapidly, CXM platforms enable organizations to unify customer data, enhance engagement, and optimize loyalty programs. The year 2025 is witnessing remarkable...

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